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this post was submitted on 08 Jun 2025
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Redownload, try again
I've been doing that since days now.
Srsly I could suggest some technical ways to investigate what's wrong, but doing stuff like that is absolutely not your job. If there's some kind of vendor support available for the wallet app, this is a situation where you're really supposed to use it.
The file is probably corrupt. Reach out to app support if you still can't open it.
Try in an Adobe app too in case of some obscure standard. If it's still not opening, then it can't be opened.