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public services of an entire german state switches from Microsoft to open source (Libreoffice, Linux, Nextcloud, Thunderbird) (euro-stack.com)
submitted 1 year ago by to c/technology@lemmy.world
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they will save 188,000 € on Microsoft license fees per year

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[–] 85 points 1 year ago (15 children)

Actually being able to troubleshoot things yourself instead of waiting for a reply from Microsoft support is a godsend.

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  • [–] 47 points 1 year ago (11 children)

    Assuming the IT staff isn't comprised of a bunch of junior techs that only know the Microsoft suite and not the actual inner workings of how email and Linux works.

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  • [–] 53 points 1 year ago (4 children)

    Conveniently, this could be a path to competence for those juniors in the long term.

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  • [–] 2 points 1 year ago

    "competency" in IT is more about your skills with the tools your company is using. My current company only has one super minor server running Linux so even if someone so advanced with Linux they make Richard Stallman look like a M$ shill wouldnt be a competent engineer in my infrastructure.

    I do get what you're saying though and I wish more things would move to Linux in general. It's much nicer to manage.

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  • [–] 6 points 1 year ago (5 children)

    Or way worse, what you said but senior techs.

    Microsoft has been at this long enough that there is an army of old guys whose only - but extremely specialized - skillset is navigating arcane GUIs for group policies and AD administration. But drop them in a bash terminal and they're like a fish dropped on a tennis court.

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  • [–] 2 points 1 year ago (2 children)

    Modern MS infra administration is far from "navigating arcane GUIs": it's all about PowerShell, IaC, automation etc.

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  • [–] 16 points 1 year ago (2 children)

    I feel like most of the items aren't going to be real troubleshooting.

    It's been a good bit since I worked the support desk, but even with generic microsoft updates, most of the 'questions' were basically the worst users finding a way to say 'It used to be this and I want it to be this way, hold my hand for an hour while telling me its not this way anymore until I get tired and then complain to someone else'.

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  • [–] 9 points 1 year ago* (last edited 1 year ago) (1 child)

    'It used to be this and I want it to be this way, hold my hand for an hour while telling me its not this way anymore

    Yeah, but that already happens every time Microsoft does a major version "upgrade".

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