this post was submitted on 01 May 2025
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cross-posted from: https://poptalk.scrubbles.tech/post/2333639

I was just forwarded this someone in my household who watches our server. That's it folks. I've been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I'll say it. As of today, I say Plex is dead. Luckily I've been setting up Jellyfin, I guess it's time to make it production ready.

Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

And for the thousandth person who wants to say the same things to me:

  • YES I know I'm unaffected as a Plex Pass owner.
  • My users were immediately angry at it, which made me angry. Our users don't understand what plex pass is, and they shouldn't have to, that's why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
  • Plex is still removing functionality. I don't care that "People should pay their fair share". If Plex wants to put every new feature behind a paywall, that's completely okay. They are removing functionality.
    • "But they have cloud costs". Remote streaming is negligible to them. It's a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That's it.
    • "Good luck finding another remote streaming" - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that's a separate conversation). All "remote streaming" is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported "free" content that they're probably losing money on.

In short, I don't care how you justify it. Plex is doing something shitty. They're removing functionality that has been free for years. I'm not responding to any more of your comments repeating the same arguments over and over.

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[–] [email protected] 41 points 1 day ago (15 children)

Thank you for posting this. I thought it was just me.

In my case, one user actually lost access entirely to my libraries, the updated app was trying to force him to buy a personal pass, even though I have a Plex pass.

I had him reset his app and clear cache, to no avail. I ended up having to REMOVE his access to my libraries, and then reshare them to him, before he could access them again.

He was quite upset at Plex during the entire process.

Then the next day, he got this same email, and was frustrated all over again thinking he was gonna have to fight it again.

Really terrible customer service here, very sloppy. Aside from the fact that this is a greedy cash grab, it's just being done poorly.

Jellyfin still isn't feature packed enough for me to switch to, unfortunately.

[–] [email protected] 10 points 1 day ago (2 children)

I find the server part of Jellyfin to work pretty well and I love that it provides some features you would have to pay to get on Plex (skip intro/credits for instance). The clients on the other hand, specially for tvOS and the fact that you can't install it from the store on Samsung TVs, are really what's making it difficult for me to switch.

[–] [email protected] 2 points 1 day ago

Yeah it "works" on LG TVs but only if I don't use SSL, possibly due to the (perfectly valid) LetsEncrypt certificate in my case.

That's not a huge deal for my LAN access but it's still pretty dumb. It would be nice if more devices properly supported it.

[–] [email protected] 1 points 1 day ago

That's good to hear. I honestly haven't tried it yet, I need to. The problem is exposing it to the Internet without a VPN.

Clients don't concern me, from what I understand it works on Roku and you can stream from your phone to a Chromecast, that's all my users need.

I refuse to use any TVs built in smart features 🤷‍♂️

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