this post was submitted on 28 Mar 2025
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That’s a problem, I agree. I feel privileged then, because I actually get to research, and interview, and split test. It was a long battle, I’ve been trying to build that culture for a good 5+ years. Once the features started flopping, I started by doing 2 prototypes - one, based on the PRD from the product team and another, based on my personal research. I had to work 12, sometimes 15 hours a day, but when, instead of showing problems, I was showing solutions, without the “i-told-you-so”s, and when I made it clear that I care about the product’s health alone, that’s when I became the mirror. I reckon it’s not an industry term, but it’s what I like to call it - product presents their idea, you reflect it, and more often than not they do not like what they see. That’s when the real work starts.
I'm with you; I don't like i-told-you-so, I like solutions. I wasn't saying you shouldn't try, because you obviously should, i was just bitching about the difficulties I have in holding up the mirror.