this post was submitted on 21 Jun 2023
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Free and Open Source Software

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I'll start:

  • RSS and blogs, news vs. social media
  • XMPP vs. WhatsApp/FB messenger/Snapchat
  • IRC vs. Matrix, Teams, Discord etc.
  • Forums vs. Social media, Reddit, Lemmy(?)
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[–] [email protected] 41 points 1 year ago* (last edited 1 year ago) (33 children)

Honestly, if the FOSS community wants better adoption of these technologies, there needs to be an stronger emphasis on presentation and UI/UX.

The general public isn't interested in using something that looks janky, behaves glitchy, or requires fiddling with settings to get looking nice.

Say what you want about that, I'm not defending it. I think people should care more about content and privacy/freedom vs just shiny things, but that isn't the world we live in right now.

The big tech corpos know this, companies like Apple have become worth trillions by taking existing tech and making it shiny, sexy, and seamless.

Maybe that is just antithetical to FOSS principles. I don't know what is the correct approach. All I know is I've heard so many folks who are curious about trying out FOSS software give it up because they encounter confusing, ugly, buggy user experiences.

Some FOSS products have figured this out, Bitwarden, Proton Mail, and Brave Browser have super polished and clean UX and generally are as or more stable than their closed-source counterparts.

Sad truth. I'm super happy with my FOSS experience overall, but I'm also a techie and very open to tinkering with stuff.

OP, I like several of your examples though. Lots of the old school tech is really solid. Just needs a clean fast front end in many cases.

[–] [email protected] 18 points 1 year ago (4 children)

@Skooshjones @privsecfoss @foss Also, another reason why big tech catches on, every time, is not so much that the UX is glossy but that Zoom, Apple, etc, all know that #Accessibility is needed to, 1, be dominant. As people look for stuff and tools that are accessible to Disabled users, Apple and Zoom come up a lot because they knew that capturing accessible design was a great way to capture a huge portion of users and otherwise. 2. Accessible design works for everybody. Seriously, having a far cleaner UI is better for everybody, including developers when they need to change code later.

[–] [email protected] 3 points 1 year ago (1 children)

I saw somewhere recently (don't remember if it was on Lemmy, reddit, or elsewhere), where a couple of folks were getting into it because a FOSS contributor didn't recognize the importance of accounting for accessibility in design. They thought that projects as whole did not have a responsibility to account for those design considerations, and that anyone who wants to see those implemented have to do it themselves. While technically the truth in that this is all effectively volunteer work and developers work on what they want to work on, it's something that could be alleviated by making it a core value of FOSS development. Asking questions like:

  • This is a point-click-drag interaction, but how would a person do this with a keyboard only?
  • These two components are identified using color, but what if a user is colorblind?
  • There are buttons labeled with iconography only, but what if a user cannot see it and uses a screen reader to interact with everything?

It's tough because the disability community in aggregate face steeper financial hurdles for a number of reasons, and could perhaps benefit the most from freely available, accessible tech.

[–] [email protected] 1 points 1 year ago

@omarciddo It's especially ironic because these very Disabled people would be the biggest champions of FOSS if FOSS software was designed to be accessible from the ground up, or at least more development tools made it easier to do these things but the very people that could benefit the most from FOSS are completely shunned/left to fend for themselves constantly, while still unable to use your FOSS software at all, and then people wonder why big tech continues to capture that market. @foss

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