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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]

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All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[–] [email protected] 64 points 4 months ago (3 children)

https://www.theregister.com/ has a series of articles on what's going on technically.

Latest advice...

There is a faulty channel file, so not quite an update. There is a workaround...

Boot Windows into Safe Mode or WRE.
Go to C:\Windows\System32\drivers\CrowdStrike
Locate and delete file matching "C-00000291*.sys"
Boot normally.

[–] [email protected] 15 points 4 months ago

For a second I thought this was going to say "go to C:\Windows\System32 and delete it."

I've been on the internet too long lol.

[–] [email protected] 6 points 4 months ago

Yeah I had to do this with all my machines this morning. Worked.

[–] [email protected] 4 points 4 months ago (1 children)

Working on our units. But only works if we are able to launch command prompt from the recovery menu. Otherwise we are getting a F8 prompt and cannot start.

[–] [email protected] 1 points 4 months ago (1 children)

Bootable USB stick?

[–] [email protected] 4 points 4 months ago

Yeah some 95% of our end user devices (>8000) have the F8 prompt. Logistics is losing their minds about the prospect of sending recovery USBs to roughly a thousand locations across NA.