you are viewing a single comment's thread
view the rest of the comments
[–] 6 points 2 years ago (2 children)

It's impressive they managed to last this long. I remember getting the ifixit kit for my first Note. I think I replaced the screen twice and had several spare batteries after the first one stopped holding a charge.

  • source
  • hideshow 2 child comments
  • [–] 1 point 2 years ago (1 child)

    That sounds like they really took care of you.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 4 points 2 years ago

    I'm not sure who you mean by "they". iFixit is great, but they just sold me the tools and the parts, and provided the replacement guides. I have been a customer since they opened their webshop, but I haven't ordered anything from them for a few years. I can only assume they still have great customer service, if they're willing to cut ties with Samsung over customer privacy.

    Samsung was OK back then. I really liked the device, but it was a little flawed and they offered nothing for the battery that didn't hold a charge. Eventually the charging port also failed, but by that time I had three spare batteries, so I would just rotate them through the device rather than plug it in. The screen cracking was on me, I dropped it, but the other issues shouldn't have required a third-party DIY repair channel at all.

  • source
  • parent