▲ 645 ▼ Steam is such a good game store (lemmy.world) submitted 2 years ago by Krafting@lemmy.world to c/memes@lemmy.world 47 comments fedilink hide all child comments Source - Posted with Reddy
[–] mihnt@lemmy.ca 58 points 2 years ago (4 children) They denied my refund. ¯\_(ツ)_/¯ permalink fedilink source hideshow 8 child comments replies: [–] Chefdano3@lemm.ee 89 points 2 years ago (1 child) The standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it's handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 17 points 2 years ago (1 child) They pinged me for owning it more than two weeks, so that's fun. permalink fedilink source parent hideshow 2 child comments replies: [–] Krafting@lemmy.world [S] 50 points 2 years ago (1 child) This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 14 points 2 years ago* (last edited 2 years ago) (2 children) I'm aware, I may have just done it a bit early on in this fiasco. Edit: "We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)." permalink fedilink source parent hideshow 4 child comments replies: [–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent [–] Chefdano3@lemm.ee 7 points 2 years ago No harm in trying again. permalink fedilink source parent [–] trevor@lemmy.blahaj.zone 34 points 2 years ago (1 child) You might've gotten an automated denial due to exceeding the standard threshold for refund eligibility. Make another request until it gets human intervention. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 6 points 2 years ago Second try still got denied. permalink fedilink source parent [–] dojan@lemmy.world 18 points 2 years ago (1 child) They did this to me with Destiny 2 as well. Dragons Dogma II got refunded no questions asked though. Think playtime plays a factor, though for live-service games I honestly feel like it shouldn't. permalink fedilink source parent hideshow 2 child comments replies: [–] A_Union_of_Kobolds@lemmy.world 8 points 2 years ago I'm with you there. If for no other reason than the fact that they're designed to keep you playing. It's kind of like kicking the victim. permalink fedilink source parent [–] blackwateropeth@lemmy.world 2 points 2 years ago Same, tried twice today and I think I’m just being put in the automated pile :/ permalink fedilink source parent
[–] Chefdano3@lemm.ee 89 points 2 years ago (1 child) The standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it's handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 17 points 2 years ago (1 child) They pinged me for owning it more than two weeks, so that's fun. permalink fedilink source parent hideshow 2 child comments replies: [–] Krafting@lemmy.world [S] 50 points 2 years ago (1 child) This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 14 points 2 years ago* (last edited 2 years ago) (2 children) I'm aware, I may have just done it a bit early on in this fiasco. Edit: "We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)." permalink fedilink source parent hideshow 4 child comments replies: [–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent [–] Chefdano3@lemm.ee 7 points 2 years ago No harm in trying again. permalink fedilink source parent
[–] mihnt@lemmy.ca 17 points 2 years ago (1 child) They pinged me for owning it more than two weeks, so that's fun. permalink fedilink source parent hideshow 2 child comments replies: [–] Krafting@lemmy.world [S] 50 points 2 years ago (1 child) This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 14 points 2 years ago* (last edited 2 years ago) (2 children) I'm aware, I may have just done it a bit early on in this fiasco. Edit: "We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)." permalink fedilink source parent hideshow 4 child comments replies: [–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent [–] Chefdano3@lemm.ee 7 points 2 years ago No harm in trying again. permalink fedilink source parent
[–] Krafting@lemmy.world [S] 50 points 2 years ago (1 child) This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 14 points 2 years ago* (last edited 2 years ago) (2 children) I'm aware, I may have just done it a bit early on in this fiasco. Edit: "We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)." permalink fedilink source parent hideshow 4 child comments replies: [–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent [–] Chefdano3@lemm.ee 7 points 2 years ago No harm in trying again. permalink fedilink source parent
[–] mihnt@lemmy.ca 14 points 2 years ago* (last edited 2 years ago) (2 children) I'm aware, I may have just done it a bit early on in this fiasco. Edit: "We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)." permalink fedilink source parent hideshow 4 child comments replies: [–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent [–] Chefdano3@lemm.ee 7 points 2 years ago No harm in trying again. permalink fedilink source parent
[–] littlebluespark@lemmy.world 9 points 2 years ago (1 child) 65+ hrs in... I wonder what my chances are... permalink fedilink source parent hideshow 2 child comments replies: [–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent
[–] Chefdano3@lemm.ee 15 points 2 years ago* (1 child) I saw a screenshot of someone getting a refund with 90 something hours. Worth a try and see if they give it to you. Better then being stuck with a purchase you can't/won't use. permalink fedilink source parent hideshow 2 child comments replies: [–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent
[–] littlebluespark@lemmy.world 2 points 2 years ago First attempt auto-rejected, FWIW. permalink fedilink source parent
[–] trevor@lemmy.blahaj.zone 34 points 2 years ago (1 child) You might've gotten an automated denial due to exceeding the standard threshold for refund eligibility. Make another request until it gets human intervention. permalink fedilink source parent hideshow 2 child comments replies: [–] mihnt@lemmy.ca 6 points 2 years ago Second try still got denied. permalink fedilink source parent
[–] mihnt@lemmy.ca 6 points 2 years ago Second try still got denied. permalink fedilink source parent
[–] dojan@lemmy.world 18 points 2 years ago (1 child) They did this to me with Destiny 2 as well. Dragons Dogma II got refunded no questions asked though. Think playtime plays a factor, though for live-service games I honestly feel like it shouldn't. permalink fedilink source parent hideshow 2 child comments replies: [–] A_Union_of_Kobolds@lemmy.world 8 points 2 years ago I'm with you there. If for no other reason than the fact that they're designed to keep you playing. It's kind of like kicking the victim. permalink fedilink source parent
[–] A_Union_of_Kobolds@lemmy.world 8 points 2 years ago I'm with you there. If for no other reason than the fact that they're designed to keep you playing. It's kind of like kicking the victim. permalink fedilink source parent
[–] blackwateropeth@lemmy.world 2 points 2 years ago Same, tried twice today and I think I’m just being put in the automated pile :/ permalink fedilink source parent
