For now, hubitat seems to be a good balance between slowly improving the support and experience vs. price paid. I opted in for their subscription that does automatic backups with recovery to a different device and managed remote access and I'm satisfied with the value received for the subscription fee.

I doubt this will last; if they get successful enough, somebody will buy them like the Samsung / Smartthings scenario and the enshittification will begin (or accelerate, depending on your opinion of the status quo).

Hopefully by then homeseer has a robust hardware ecosystem and migrating isn't very painful.

And the author is right, no need to touch Matter at this point if you're already vested in Z-Wave or ZigBee.