There's some weird corporate obsession with always constantly "innovating" and "improving". Adding complexity for the sake of complexity. Completely blind and oblivious to the fact that most consumers actually want something consistent that just does what they ask it to without much fuss, not just additional complexity.

Discord has added probably a hundred features since I started using it- ultimately, the only things I ever touch in the app are the same set of 5 that existed back in 2015 when I switched. Text, voice, basic file and image sharing, group servers, and (after they added it) video+screen sharing. Literally everything else is total fluff.