Windows auto-recovers from almost any issue the average user might encounter. It cannot be understated just how hard it is for an application or driver to break modern Windows. It goes much farther than just fixing a kernel panic. It will reset to a serviceable state for almost anything you can think of ( e.g. bad display settings, borked application install) and even in the worst situation will still give you some sort of GUI and try to walk you through the problem.

Linux sort of just gives up and lets you shoot yourself in the foot if you really ask it to. It's up to you to then figure out how to fix things and that usually involves diving into the terminal. But even ignoring that, a lot of Linux applications have a serious UI/UX problem. I cannot count how many applications just do things like throw a config file at you even for common tasks and expect you to read a doc page in order to figure it out. I have better things to do than read yet another wall of text just to do something simple like remapping key bindings (e.g. mpv). That would be an unthinkable thing to do to a Windows user.

Linux developers seem to want to develop software for other developers. Windows developers develop software for average people. The fragmentation of 1000s of Linux distros, each with their own quirks only make matters worse by further complicating where and how to get help.