It's brand new tech, they put on a bandaid solution, it wasn't a complete solution and it failed. It's not the result they ideally want and they are going to try to fix it. I don't see what the big deal is. They were right to have diversity in mind, they just need to improve it to handle more use cases.

I guess users got so used to the last Gen of tech being more polished than it was when it first came out that they forgot that software has bugs.