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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch (techcrunch.com)
submitted 2 years ago by [M, B] to c/technology@lemmy.world
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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.

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[–] 1 point 2 years ago (2 children)

But the entire department is a loss for them... Can you tell me the last time you called customer support to give them more money?

It's two sides of the same coin... It's as simple as you say, but not as innocent

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