Not The Onion

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Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions (www.theregister.com)

submitted 2 years ago by ylai@lemmy.ml to c/nottheonion@lemmy.world

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[–] marth_21@lemmy.dbzer0.com 25 points 2 years ago (1 child)

Most likely to fight the precedent of them being liable for using an ai chatbot that gives faulty information.

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[–] brianorca@lemmy.world 5 points 2 years ago

A settlement would cost less, can be kept private, and doesn't set precedent. Now they have an actual court case judgement, and that does set precedent.

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