Thanks for sharing your experience. Always interesting to hear how things are (not) working for others. The only negative side of Linux - which is at the same time a good thing in other aspects - is the behavior difference across distros. Arch is working smoothly on the XPS 13 and the Razer Book 13 which is a very similar machine.
I have no doubt Tuxedo is great. My friend was just not lucky with his laptop. Like any brands there're various positive and negative stories about their machines. Just here we have different experiences with Dell and Tuxedo. That's just frustrating when you're trying to collect info to help you decide on a buy. Ending up with issues while you did your best to prevent them is really a killer to the excitement you should have with your new laptop.