onlinepersona comments on I'm returning my Lenovo laptop that gave me tons of compatibility issues and getting this Dell XPS 13 instead. Thoughts?

I'm returning my Lenovo laptop that gave me tons of compatibility issues and getting this Dell XPS 13 instead. Thoughts? (www.bestbuy.com)

submitted 2 years ago* (last edited 2 years ago) by jezebelley3d@lemmy.zip to c/linux@lemmy.ml

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I'm going with this Dell and returning my Lenovo Slim 7 Pro. In my previous thread saying I switched to Windows I read that Dells offer great compatibility. I ordered this Dell XPS 13 and plan on going with Pop OS. Thoughts on this? Good choice?

Edit: Apparently it's certified with Ubuntu 20.04 LTS. I assume I should go with This particular Ubuntu version then?

[–] onlinepersona@programming.dev 1 point 2 years ago (2 children)

The webcam straight up doesn't work on ubuntu and debian, which are supposed to be supported. I've tried multiple things from around the web ("add this apt repo", "enable/disable this kernel module", "use this git repo with dkms", ...) and consistently ran into issues. Now I just use an external camera.
Other people around me with the same or similar models had the exact same problem and there are many posts online about Dell's weird camera choice. It sours the experience quite a bit, IMO.

Tuxedo Computers has been a painless experience for me. Even got a relative one and after updating, everything works without issues and has been for a while now. Haven't heard any complaints.

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[–] wwwgem@lemmy.ml 2 points 2 years ago (1 child)

Thanks for sharing your experience. Always interesting to hear how things are (not) working for others. The only negative side of Linux - which is at the same time a good thing in other aspects - is the behavior difference across distros. Arch is working smoothly on the XPS 13 and the Razer Book 13 which is a very similar machine.

I have no doubt Tuxedo is great. My friend was just not lucky with his laptop. Like any brands there're various positive and negative stories about their machines. Just here we have different experiences with Dell and Tuxedo. That's just frustrating when you're trying to collect info to help you decide on a buy. Ending up with issues while you did your best to prevent them is really a killer to the excitement you should have with your new laptop.

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[–] onlinepersona@programming.dev 0 points 2 years ago

Ending up with issues while you did your best to prevent them is really a killer to the excitement you should have with your new laptop.

Yeah, that's true. I do think it'll take a while before there's a truly good linux laptop brand that people will recognize and that'll show up in general ads. The brands closest to that atm are slimbook, purism, and tuxedocomputers, I think. But time will tell.

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