Not a lot of meat to the story, and it conflates tech itself with the social expectations that have sprung up because of it and the way it's used. "Instagram's pedophile network" (which seems only to be brought up for shock value) is not "cell service."
I'd hazard a guess that what respondents really want to return to is not being expected to be available to anyone at any time. And, crucially, they don't feel they can just ... do that.