norbert comments on Self-checkout theft causing problems for retailers

Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)

submitted 3 years ago by sbv@sh.itjust.works to c/canada@lemmy.ca

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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] norbert@kbin.social 10 points 3 years ago (1 child)

Yeah I just walk by and say "no thanks!"

Our interaction is done once I pay for my items. Don't like it? Call the cops I guess I'm done dealing with the store for the day. Don't trust me? Hire a cashier, not really my problem.

I'm still pissed all these self-checkouts haven't lowered any prices. Seems like if you got rid of 30 cashiers the price of my bread should've gone down a little.

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[–] TwoWeebles@kbin.social 3 points 3 years ago

@norbert I make sure I shove the receipt in the bottom of a bag. I will stop but they gotta hunt for it. I will remind them I do not work for them. That being said, I do not try antagonize the workers. It's not their fault or policy...

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