Eh... Valve isn't a publicly traded company. I'm not sure I'm aware of anything Gabe has said or done to imply he's anti-consumer.
And he is the one who said that piracy is a service issue, and if you give people convenient access and fair prices, they'll pay. And he was right.
And Steam is proof of that. Their refund policy is also far more generous than, at the very least, Sony and Nintendo.
Any sources to show I'm wrong?