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Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize? (lemmy.world)
submitted 2 years ago* by to c/asklemmy@lemmy.ml
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like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.

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[โ€“] 7 points 2 years ago (2 children)

You mean well and I wish you were right, but capitalism proves you wrong time and time again. Remember when everyone cancelled their Netflix subscriptions and the company went bankrupt because they disallowed account sharing? Yeah, that was the sentiment on all social media.

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  • [โ€“] 1 point 2 years ago

    Nobody did that in net change numbers.

    If your theory was right, Netflix is succeeding because Saudi billionaires from the 1% bought up thousands of Netflix subscriptions to make up for the average Joe from the 99% that unsubscribed.

    What really happened was that when they added household restrictions they saw a net increase in subscriptions, not from the 1%, but from the 99%.

    While the concentration of wealth has significant effects on opportunity and access to capital, it means pretty much jack shit to access to revenue, which is dictated by mass spending and very susceptible to voting with your dollar.

    We literally just saw a company hit hard by people voting with their dollar, with one of the largest alcoholic beverage companies taking a significant loss because they pissed off two sides of the market with their behavior, with effects still going on today.

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  • [โ€“] -2 points 2 years ago

    No, it proves me right. People are still willing to pay for the service despite the price hike. So it must mean that people think this non-essential service, for which there are alternatives, is worth the money.

    Unfortunately, this is users allowing for this kind of behaviour.

    The original comment was that voting with your wallet doesn't work. I'm saying that it's a problem with enough people voting with their wallet. If you are the only person that cares about something and stop buying from a particular company, they will not even notice it.

    On the other hand, look what happened when bud light had this thing with a trans influencer and conservatives got ridiculously upset with this, as they do. ABInbev is still feeling the effects of that.

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