Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?
Try going to the manufacturers support website and downloading its newest firmware onto a computer and manually updating it. Id download it from my phones internet but you could use someone else’s network.