Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?

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[–] 2 points 3 years ago

I don't think there's really any one universal best answer, really. I agree with the idea that mirroring is the most fundamental answer. I try to ask questions too, where appropriate.

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