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Starlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?” (arstechnica.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 25 points 2 years ago (1 child)

It grinds my gears so hard. At first I submitted feedback, thinking everyone wants good documentation. Then I realized the ploy.

Also, chat bots. Fuck me for being able to think through the basics and needing real help, right?

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  • [–] 12 points 2 years ago*

    They do want good documentation... They're just not willing to write it themselves or hire a copy writer to do it.

    That's why AI is being used. It does the boring shit for you and is dirt cheap. So what if it still sucks balls? 🤷🏻‍♂️

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