All the non-computer people just assumed that when the computer said something then it must also be true. Why wouldn’t it be, after all computers are magic and incorruptible truth-machines.
Yeah, you can trust a computer if you're know what you're doing and not. Societally, though? Fucking hell no.
Poland had some AI driven nonsense for their benefits claims for a while. Except of course it was always, in the end, a human who said "yeah do whatever". Except basically none of them ever did, it got so bad with it they just tossed it.