The primary reason I have to fiddle with things in linux is because I want to do things that really are not possible in windows. I still have to use Windows for work because I am tied to specific software and in these cases I have no other choice.
But I find I spend equal time fixing and supporting my windows machine as I do with linux. There are lots of valid complaints about linux and I have my own, the biggest is on Manjaro which I run for my daily it frequently has expired keys and updates just stop running correctly and the error messages are just bad.
I personally hit the tipping point with windows on windows 10. Initially I loved it, and it seemed like a good upgrade from windows 7 which I had previously been using. But then Microsoft started forcing anti user features. I decided that rather than have to spend time after EVERY FORCED update hunting down the settings and registry hacks that had been changed again to what I expressly wanted.
I personally see the value of Windows, but I would just disagree with it having a better experience. The experience is equally frustrating and the biggest thing holding people back is that they are used to the frustrations and dont think of them as being as significant as they are.