Lawyers for the Paxsons allege that several people have tried to flag the washed-out bridge to Google and have included email correspondence between a Hickory resident who tried to use the “suggest an edit” feature in 2020 to get the company to address the issue.
If Google were notified of this, and failed to act in a timely manner, they should face consequences. Obviously they're not the only people who dropped the ball, but they definitely failed this person.