I pray for the safety of all your Frames

Tragically while I was streaming VR Minecraft, my Frame randomly shut down and has rejected further charge, rendering it dead. I've heard of it happening to others and it's unsurprising it happened to me, all my tech is cursed. 🫠

I've already had many issues. Some weeks ago I had to flash the OS again after a boot loop glitch, that was scary. The software is very buggy.

Tried some suggestions... unlocking and reseating the Frame, different cables and different devices to provide power. It still won't draw from my powerbank let alone my Steam Deck charger.

RMA process has started, they responded within an hour. hopefully it won't be too long for... repairs. 😶 Anyone have other suggestions I could try before I send it off?

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[–] 5 points 4 hours ago (1 child)

They made me pay to fix a failed firmware update that killed my board on my Steam Deck.

My experience has been... kinda shit. They also seem to have messed up something on the board where I can't accept some free gift in Steam, but I can't get rid of the message either. I asked support about it and they were like, "IDK, talk to the repair place we sent it to!"

WTF?

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