Apparently pre-rinsing confuses the dishwasher or something. Not doing it leaves me with residue all over the other dishes though 🤷
Do your dishwashers not have different temperature programs? Tap water is generally set at 65ºC here. My dishwasher has a 45ºC program, a 50ºC program, etc. Depending on how dirty your dishes are you can use lower-temp program to save energy. They even make dishwasher pods specifically for lower temperatures. If it always takes in hot water it would need a way to cool it down.