▲ 31 ▼ 2024 Steam Deck OLED suddenly only powers when plugged in (lemmy.ca) submitted 1 day ago* by rabber@lemmy.ca to c/steamdeck@sopuli.xyz 19 comments fedilink hide all child comments Instant power loss as soon as unplugged No recent drops or bumps that I can recall SteamOS reports 100% battery and healthy Opened it up and reseated battery connections, everything looks ok but no dice Claude guesses it's still a failed battery but don't want to drop $130 on a guess, any other suggestions before I buy a new battery?
[–] rabber@lemmy.ca [S] 2 points 1 day ago (3 children) Hmm I was thinking they might look at account age given these cases. Maybe not. My account is 18 years old Have you spent a lot of money on steam? I am just curious how they determine one RMA free vs not the other. permalink fedilink source parent hideshow 6 child comments replies: [–] Xenny@lemmy.world 4 points 9 hours ago Tinfoil hat in me says they are taking a potential media issue off their hands while they are in a very delicate spot launching a new hardware line. Imagine you kept playing with that deck plugged into the wall but there was a battery issue that caused it to start a fire. There is a ton of bad media coverage lately about battery issues causing house fires. This is a calculated cost/risk. permalink fedilink source parent [–] seang96@spgrn.com 2 points 19 hours ago My guess it depends on the support person and the issue during troubleshooting and how much it would likely cost. permalink fedilink source parent [–] iamthetot@piefed.ca 2 points 1 day ago My account is in its teens and I have over a thousand games. They would not cover my broken LB, only a few months outside warranty. permalink fedilink source parent
[–] Xenny@lemmy.world 4 points 9 hours ago Tinfoil hat in me says they are taking a potential media issue off their hands while they are in a very delicate spot launching a new hardware line. Imagine you kept playing with that deck plugged into the wall but there was a battery issue that caused it to start a fire. There is a ton of bad media coverage lately about battery issues causing house fires. This is a calculated cost/risk. permalink fedilink source parent
[–] seang96@spgrn.com 2 points 19 hours ago My guess it depends on the support person and the issue during troubleshooting and how much it would likely cost. permalink fedilink source parent
[–] iamthetot@piefed.ca 2 points 1 day ago My account is in its teens and I have over a thousand games. They would not cover my broken LB, only a few months outside warranty. permalink fedilink source parent