this post was submitted on 28 Aug 2026

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2024 Steam Deck OLED suddenly only powers when plugged in (lemmy.ca)

submitted 2 days ago* by rabber@lemmy.ca to c/steamdeck@sopuli.xyz

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Instant power loss as soon as unplugged

No recent drops or bumps that I can recall

SteamOS reports 100% battery and healthy

Opened it up and reseated battery connections, everything looks ok but no dice

Claude guesses it's still a failed battery but don't want to drop $130 on a guess, any other suggestions before I buy a new battery?

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[–] seang96@spgrn.com 2 points 1 day ago (1 child)

14 years now. Got the og deck pre-ordered in first couple months. Used a ton when my kid was born and then stopped for a while and at some point the motherboard died, probably 18 months in.

Used it enough the case had the classic heat fracture on vents too. Repair center called while I was busy at work and stupidly okayed replacing the case lol. Bulk of the cost was mobo I'm sure.

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[–] rabber@lemmy.ca [S] 2 points 1 day ago (3 children)

Hmm I was thinking they might look at account age given these cases. Maybe not. My account is 18 years old

Have you spent a lot of money on steam?

I am just curious how they determine one RMA free vs not the other.

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[–] Xenny@lemmy.world 4 points 1 day ago

Tinfoil hat in me says they are taking a potential media issue off their hands while they are in a very delicate spot launching a new hardware line. Imagine you kept playing with that deck plugged into the wall but there was a battery issue that caused it to start a fire. There is a ton of bad media coverage lately about battery issues causing house fires. This is a calculated cost/risk.

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[–] seang96@spgrn.com 2 points 1 day ago

My guess it depends on the support person and the issue during troubleshooting and how much it would likely cost.

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[–] iamthetot@piefed.ca 2 points 1 day ago

My account is in its teens and I have over a thousand games. They would not cover my broken LB, only a few months outside warranty.

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