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Former Microsoft VP says Microsoft missed the AI wave like the internet and mobile, as Copilot scales back in Windows 11 (www.windowslatest.com)
submitted 4 months ago by to c/technology@lemmy.world
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[–] 62 points 4 months ago (13 children)

"for financial services, press one. for technical support, press two. for goblins, press three. for repairs, press four."

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  • [–] 45 points 4 months ago (3 children)

    I TOLD YOU NOT TO TALK ABOUT GOBLINS

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  • [–] 19 points 4 months ago (2 children)

    You forgot the mandatory lead message. "Please listen closely as our menu options have changed." No, they haven't. Ever.

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  • [–] 7 points 4 months ago (1 child)

    Also the standard "outdated message you have to listen to twice in entirety despite it not applying to you," like "Please note, starting June 1, 2021 as a result of the Covid 19 Virus we will be starting social practicing guidelines in our offices" and they repeat a number twice for curbside that hasn't existed in half a decade.

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  • [–] 1 point 4 months ago

    I'll bet the cause of that is simple. The one person who knew how to change the message no longer works there, and while that has been mentioned to the higher ups, it's not a priority so it got shoved into the "to-do" pile.

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  • [–] 5 points 4 months ago (2 children)

    Thanks! I just thought that’s some non-existent thing, which Microsoft invented and nobody needs it ever. Well, that’s not far from your point, I guess. But still. Didn’t know that’s called a phone tree!

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