"Patchwork" sounds like a good way to describe Windows as well. Or at least it was when I was a Windows 10 sysadmin and there were two different settings menus to do everything.

Apple and Microsoft support aren't exactly awesome, either, unless you're a big business with deep pockets. At least with Linux, the system is open, so if there is a way to solve my problem, someone has almost certainly found it already and added it to Arch Wiki or Stack Overflow or something.

Yet almost every os in the world relies on some sort of "hobbyist" updates. Including windows.