Also, an incredibly toxic work environment, lots of sexual harassment.

And, not as dramatic, but they don't care about their own lore. For someone who used to be a Warcraft universe enthusiast, it was annoying and disappointing.

Oh, and World of Warcraft has roleplaying servers, but they don't care to encourage that whatsoever. Anyone can join those servers, they work the same as the normal servers, and most players there don't know or care about roleplaying. Trying to participate in a fallen comrade's funeral while the night elf YOLO99 jumps around you and dances isn't the most immersive experience.