Consumers are not babies. Most are not children. They can take full responsibility for their own choices and failure to research when it’s available.
This is an attitude that seeks to attribute blame rather than practically solve the problem.
This is evidenced by you continuing to say:
There is a reasonable extent that can be forgiven from lack of information.
Which only deals with this from thinking about this as a "who do I blame" rather than a "How can society solve this problem".
We've seen that consumers for instance, don't choose excess packaging, companies do.
In that same way, with things like the CAFE standards, Chicken tax and other ways that trucks are incentivised not to mention propagandized, its easy to see how this consumer "switch in preference" was manufactured, in the same way that the consumer switch to eating 4 times the amount of cheese within a few decades was a manufactured choice by teams of lobbyists.
We could all simply choose to consumer less animal product, be healthier and leave the environment in a much better position, but yet schools are still forced to feed kids milk with every meal due to lobbying.
Basically always, the root cause lies somewhere with some lobbyist group pushing their interests over that of the consumer.
You can handwave that away and choose to focus on personal choice, but to do that is to ignore the fact that for every issue you care about a whole lot, many people have issues they care about more, even if you're just talking about fellow climate appreciating folks. What I'm saying is people can't put all of their energy into every issue all at once. No human can. They'd burn out and be unable to move. That's why these things matter and can only really be solved at the policy level.
See people driving to work when they’re easily within public transit areas.
You ever stop to think of the long history of car companies actively and successfully lobbying to ruin public transits image and efficiency in the US?
This didn't just put up over night. People didnt just magically have these conclusions. Great video on this topic by a pretty awesome edutainment channel.
See people buying slave labor made trinkets off temu, shein, amazon, AliExpress, and many more, or buying constant new shitly made polyester clothes because “fashion”.
I guarantee you there are areas of life you are blind to as well, where someone equally as idealistic to you and equally looking for someone to blame rather than solving the problem, is screaming at the top of their lungs angry you don't do something about it thinking the same as you "the information is all there!!!"
All the information is easily accessible and clear to everyone. They are making a conscious decision to pollute more for their own convenience. This is not saying companies are not also responsible for massive amounts of waste. Do not take it like that. But people need to also understand lifestyles cannot stay the same and still fight climate change. People need to give up their trinkets, fast fashion, cars, etc, if they want to actually fight climate change and pollution
Yada yada yada, but they won't, and until you get the reasons why they won't, and how humans have finite focus, and do burnout, or become apathetic, often due to literal people whose jobs it is to get them to, you won't be trying to solve the problem, but instead you'll be trying to pin the blame to the least powerful people in the scenario.