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AWS crash causes $2,000 Smart Beds to overheat and get stuck upright (www.dexerto.com)
submitted 10 months ago by to c/technology@lemmy.world
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[–] 71 points 10 months ago (9 children)

I think coding a contingency for loss of internet connectivity has got to be as basic as preventing Little Bobby Tables from deleting your data.

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  • [–] 37 points 10 months ago (6 children)

    But then you might be able to bypass the €25/mth subscription on your €3059 mattress cover.

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  • [–] 15 points 10 months ago (5 children)

    This is spot on. Note these asshats eventually caved and added local controls when customers kept saying how horrible it was to use the phone. The local controls are explicitly disabled unless the cloud service has recently approved the bed to allow the local controls to work. You have to use the phone to enable the local controls. The phone can't do anything locally except tell it how to connect to wifi. If you don't have the subscription or grandfathered in before the subscription, the local controls do nothing.

    Well, unless you jailbreak your cover with FreeSleep.

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  • [–] 5 points 10 months ago (2 children)

    Wow, I didn't know freesleep was a thing. I wrote the sleep pod off due to the subscription snd cloud reliance. Looks like someone is working on a Home Assistant integration too! This is definitely something I'm going to follow.

    I'm conflicted though, as I really don't want to give money to a company with such a terrible business model, but they're the only ones who make this kind of bed.

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  • [–] 5 points 10 months ago (1 child)

    I'd research Chilipad harder if I were in the market again. At very cursory glance it seems like less of an uphill battle. I could be wrong and they could be douchey, or their engineering somehow sucks, but maybe they are good too.

    FreeSleep is what I would do if they try to force the subscription on me, but I probably wouldn't buy the product hoping that I can change their firmware against their will. I don't want to give money to a vendor I would just be antagonistic with.

    If they announced they formally endorsed use of FreeSleep as an 'advanced alternative', ok, but that isn't going to happen.

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  • [–] 2 points 10 months ago

    Oh wow, that looks even better! When I was looking into this about a year or so ago all I could find was the BedJet and it used air instead of water. There was another company but it went out of business, this looks like it might be it?

    Do you know if the Chillpad Dock Pro has sleep tracking like the Sleep 8? A big seller for me is that it automatically prevents overheating/being cold, and wakes you up at the right time. The website says this:

    Automatic Temperature Adjustments for Optimal Sleep Schedule automated temperature adjustments throughout the night to keep your bed at the perfect temperature for optimal sleep.

    That sounds contradictory for it to be both automatic, but also scheduled.

    If you don't own it or don't know don't worry, I'll research it more. I really appreciate you showing me these options!

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  • [–] 4 points 10 months ago

    You are correct!

    But you know what isn't as easy or basic as that? Convincing Product Managers and others on up the chain that you should be able to take some time to code and test to fix an issue they don't give a fuck about because it doesn't affect their metrics.

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