Lance seems quite smitten. I haven't used my RB much, don't take me to the bank, but the soup shots I have tried are surprisingly espresso-like: thick, viscous, engaging. Most surprisingly, they have (edit: can have) that curious espresso flavour, but specialty bean characteristics are submerged in mud, to my palate.
Maybe I'm not doing it quite right? Nor have I done it drastically wrong. The soup program seems to be foolproof on the RB at least for the basics. Personally this is not usually the coffee I want to drink. Pour-over is my mania, but RB scratches the itch for straight espresso pretty effectively.