I do understand their perspective.
It's just that their expectations do not align with reality and they're only going to hurt their experience by thinking that there is a path to using Linux without using the terminal. Some distros do a really good job of creating something that seems like a pure GUI experience, but that illusion only lasts right up until there is a problem that the UI designers didn't anticipate and the only way forward is to type terminal commands.
I'm not trying to be an asshole when I say this kind of thing.
It's just disingenuous for people to recommend Linux and also say 'Don't worry, you won't need the terminal' or to foster the illusion, in new users, that their fear of the terminal is justified. I get that, of all things Linux, the most alien thing from a Windows/Smartphone user's perspective, is a text-based interface.
It seems difficult and social media is full of people acting like the terminal is incredibly difficult to learn so people believe that they can simply opt out of using the terminal. You can't, and trying to do so is going to make users have a horrible experience. It'd be like telling people that Windows doesn't require a mouse, that's possibly true but if a person artificially limits themselves in that way, they're going to have a much harder time than they would have if they'd spend the time to use the OS properly.