No, it's still wrong.
We have ways to do NAT traversal and hole punching on consumer routers. Failing that, UPnP and port forwarding exist. Or, god forbid, IPv6.
In the rare case that literally none of those are an option, they would have to use TURN to relay between an intermediary. That is a reasonable case to ask the user to pay for their bandwidth usage, but they don't have to be greedy fuckers by making everyone pay for it.
This is enshittification and corporate greed. Nothing more, nothing less.