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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 11 points 2 years ago (8 children)

If X number of people pay full price and only Y number people go through the hoops of getting a discount the company comes out ahead!

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  • [–] 15 points 2 years ago (7 children)

    It's worse then that. They're actively profiting from that discount rate, meaning they're ludicrously profiting from everyone who doesn't spend half their life getting discount codes (the cost of convenience)

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  • [–] -2 points 2 years ago (5 children)

    How is 2 minutes with a chat bot half of someone's life?

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  • [+] 12 points 2 years ago* (last edited 2 weeks ago) (3 children)
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  • [–] -3 points 2 years ago (2 children)

    Yes but the point you're trying to get across is this is a huge amount of effort when it's really trivial.

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