Technology

technology@lemmy.world

88,098 readers

15,439 active

4,536 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related news or articles.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 3 years ago

moderators

L3s@lemmy.world

enu@lemmy.world

technopagan@lemmy.world

L4s@lemmy.world

L3s@hackingne.ws

Most consumers hate the idea of AI-generated customer service (www.techspot.com)

submitted 2 years ago by neme@lemm.ee to c/technology@lemmy.world

204 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] KevonLooney@lemm.ee 13 points 2 years ago (1 child)

It's more likely that the food is so cheap that the company still makes money at 40% off. Like how mattresses are always discounted 30% to 70% .

permalink

fedilink

source

parent

hideshow 1 child comment

[–] sugar_in_your_tea@sh.itjust.works 7 points 2 years ago

They certainly do, but they won't give up that extra margin if they don't have to. If customers hate dealing with the AI service, it may be cheaper to compensate them with more discounts than put humans back on the phone.

permalink

fedilink

source

parent