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People on Lemmy/ kbin not called Karen - have you ever asked to speak to the manager - and actually had a good reason for doing so? (lemmy.world)
submitted 3 years ago by to c/asklemmy@lemmy.world
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I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I'll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

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[–] 7 points 3 years ago (2 children)

Yup. I’m quite mild-mannered (or so I believe).

Bank signed up my grandmother for a service she couldn’t possibly use. Called customer care, they gave her useless response. Drove with her, customer care agent was busy chatting with a friend, and there was a long queue of people with complaints. Walked (at least I did, grandma was in crutches) to the branch manager’s office. I didn’t ask to see the manager, I asked where his/her office was. Walked in (without the courtesy of knocking), aired grandma’s frustrations (albeit mixed in with mine). Matter was resolved in less than 5 minutes. Didn’t care to know how the customer service agent was reprimanded.

It’s one of the few times I remember being out of character, apart from the avocado incident (irrelevant here).

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