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People are getting fed up with all the useless tech in their cars (www.theverge.com)
submitted 3 years ago by to c/tech@kbin.social
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For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.

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[–] 51 points 3 years ago (4 children)

I absolutely refuse to buy a car where the only thing in the dash is a single big touchscreen. This is a really cheap and lazy way to design a car. It's not fancy or futuristic. It's turning an engineering problem into a cheap software problem.

If electric vehicles 10 years from now don't re-engineer buttons, dials and knobs into their cars I am just going to walk 30 miles every day.

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  • [–] 31 points 3 years ago (3 children)

    The touchscreens are cheaper, that's the main reason they are becoming common. Honda has already realized they are an issue, and has been going back to physical buttons.

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  • [–] 9 points 3 years ago (2 children)

    The horrifying part is that often physical buttons are mere affectations now anyway, and instead everything is still controlled by the central computer system. Like I was comparing Hondas to Subarus and while the latter had physical buttons where the former had touchscreens, whenever the computer is busy then e.g. the volume knob still gets entirely ignored. I still like it better, but it is not really better, instead it just "looks different".

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  • [–] 33 points 3 years ago (3 children)

    As far as I'm concerned the man point is tactile feedback. I don't want to have to take my eyes off the road to switch between screens and find the right menu item to turn on the AC while I'm driving.

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  • [–] 2 points 3 years ago

    In that case then, yes Subaru has you covered. They do seem extremely well-designed to me. Like my mother was saying do not get a car with a light-colored interior b/c it can distract you as the sun shines on it while driving, and my brother was saying do not get a car with a dark-colored one b/c dropped items can get lost extremely easily, but Subarus have the best of both worlds, with light coloration down below and dark coloration up above. There are SO many aspects like that, which I very much appreciate! It is all plastic, so like not a Tesla or anything like that (which I consider very much a good thing imho), but the overall look & feel & design aspects to it are very well-made. Like the tactile knobs.

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  • [–] 1 point 3 years ago

    I think you need buttons and the screen.

    I can just use the volume knob on the steering wheel with my thumb to control volume or mute music, but if I'm parked and want to listen to a specific song it's fine that I go poking around on the touchscreen to do that.

    I can use the 'mode' button to switch to the radio or Spotify, but if I want to set up Spotify with my account details I need to use the touchscreen.

    The touchscreen lets you easily expose rarely used, complicated functions. Things you need to do while driving need to be buttons.

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  • [–] 11 points 3 years ago (2 children)

    Mazda has had it figured out in my opinion for years with their dial setup. Most of the important stuff is on the wheel itself, but you can control the entire center console with an easy scroll dial and like 4 buttons surrounding it, and all the traditional stuff has physical buttons right near it. Their cars have other drawbacks, but the interior design just makes sense to me.

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  • [–] 4 points 3 years ago (2 children)

    Driven a few Mazda 3's and the wheel / button placement is great. Lots of things within fingers reach. One thing I'm not keen on is the sports mode button, that should totally be on the steering wheel, where right now it's on the middle dashboard.

    I guess the idea is you want people to think about switching this mode on/off so it disincentives them doing it all the time maybe?

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  • [–] 4 points 3 years ago (1 child)

    Another bump for Mazda. Their recent engines are phenomenal as well. Really well made naturally aspirated 4 cylinder with a normal 6 speed automatic. They drive fantastic and feel very well engineered. No more cheap ford parts. Best bang for your buck right now in my opinion.

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  • [–] 1 point 3 years ago

    The Mazda system was a complete deal breaker for me. You have to locate the hotspot on the screen, then fiddle with the knob to get it over the right spot, then select. Way more aggravating than a touch screen.

    If you use Carplay or Android Auto, it reverts to a touch screen anyway. The whole system was a muddle.

    Lexus and Audi have both dropped their puck controllers due to customer feedback.

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  • [–] 9 points 3 years ago (1 child)

    I don't even want my entertainment that way. At least let me control the volume via a physical button.

    Personally I don't want the screen at all.

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