But if you put me in front of a Mac, I wouldn’t even know how to copy/paste text.
I've had to troubleshoot router problems for a neighbor who uses Mac, and man was it a confusing experience. The UX is obviously Mac, so I've had trouble with it. But when I got to the command-line, it almost broke me. Why I was even in the command-line in the first place? I don't even know! But it's a confusing mix of familiar (from daily-driving Linux), and unfamiliar (different Mac-specific commands and syntax).
Someone else could probably point out what I've done wrong, but it still doesn't make it not a confusing experience. It's humbling, and the kids who've hung around me watching me try to fix their computer were even giving me tips (mostly on how to navigate the UI, helping me where to find the settings, etc).