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submitted 4 hours ago by KnitWit@lemmy.world to c/steamdeck@sopuli.xyz

Missed the email for my reservation by a couple days (I’m in the by September group) but luckily after opening a help ticket they gave me a new window to purchase it. Just wanted to put it out there in case someone also misses there and a as a general good guy Steam. Excited to finally get my hands on one.

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[-] stoy@lemmy.zip 2 points 1 hour ago

I have a question, do you only get an email notification, or donyou also get an in-app notification?

I wonder for my own sake...

[-] KnitWit@lemmy.world 1 points 1 hour ago

I believe I only got the email and no in app message. But I also probably didn’t open the app or the computer launcher in that time period, only using my steam deck. Funny because I was checking it every few days, worried that I’d miss it and then have just had a bunch of other stiff going on the last week.

[-] nocturne@slrpnk.net 2 points 1 hour ago* (last edited 1 hour ago)

I hesitated on my Steam machine reservation and someone suggested trying this. I ended up spending most of the money on something else. But it is great to know they help with this.

I did order my controller the second I got the email.

[-] Krafting@lemmy.world 13 points 4 hours ago

Valve not having to do anything, yet they still do the right thing, love these guys

[-] KnitWit@lemmy.world 5 points 3 hours ago

Yeah, I was fully expecting to go to the back of the line. Got a quick response of ‘your purchase window has been reopened for 72 hours.’ They absolutely deserve the goodwill directed their way.

this post was submitted on 26 Jul 2026
29 points (100.0% liked)

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