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RustDesk access issue (thelemmy.club)
submitted 2 months ago* (last edited 2 months ago) by to c/selfhosted@lemmy.world
16 comments fedilink hide all child comments
 

Hi folks,

Been using self hosted rust desk option for a while now. Great program and it’s very easy to use, honestly much more smooth than team viewer which kept logging me out.

Speaking of logging in, it’s now asking me to do that. While I could, I thought since it’s self hosted it wouldn’t need this step and am not thrilled that it would make me rely on big tech still.

I’m self hosting the relay server but it just uses an ip without any certificate, wondering if that’s the reason.

Has anyone hit this issue? Any known fixes besides logging in? Can anyone confirm whether it would be solved if the relay server used a proper domain with https?

Here is the link from the screenshot and as always, thanks in advance. Love this community!

all 16 comments

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[–] 26 points 2 months ago (6 children)

I don't know, I haven't hosted RustDesk myself, but it sounds like maybe you're not actually using your self-hosted server for your clients? Because that message sounds like it's entirely about "The Public Server" which is not your server. Right?

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  • [–] [S] 6 points 2 months ago (5 children)

    I suspected that too but I’ve setup the relay server in the settings of both the client device and also the target device.

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  • [–] 6 points 2 months ago (2 children)

    Ah, the Relay Server is only half of the service! If I understand correctly from the documentation I skimmed, and my existing knowledge of streaming systems, the relay server is just there to handle relaying the video stream from one device to another one in the worst-case-scenario that they can't reach each other to form a direct client-to-client connection.

    So probably your relay server has never been used.

    But that's just for media, and just for bad network configurations. The actual part that coordinates who can see which devices, etc, and sets up the media connections, is the other server, which it sounds like you're not running. So your services are currently still using the public server to find each other and initiate contact!

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  • [–] [S] 1 point 2 months ago (1 child)

    What is this other server called? I thought there was only a need for a relay server

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  • [–] 3 points 2 months ago*

    In the link you posted to the original question, it has a section on self hosting. That link takes you here where they say there are two servers.

    Also, the documentation for Self Hosting basically starts by saying there are two servers.

    I'm not sure how you self hosted it without hearing about it 😛

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  • [–] 3 points 2 months ago

    Can't help youhere unfortunately, as I would have thought that this is the most likely cause as well.
    I'm just commenting to say: Please let us know if you found a solution to the problem. I'm very interested to know what might have caused this.

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    • [–] 5 points 2 months ago (1 child)

    Do you have both the ID and the Relay Server set? The status bar at the bottom of the Home tab should say "Ready" with a Green Light if it can connect with your server. Otherwise, it'll say "Ready, For a faster connection, please set up your own server" which is what seems like is happening with yours

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    • [–] 1 point 2 months ago

    Looks like you’re not on the same network. You’ll either need to specify a relay or go VPN to the same network. Tailscale or something like it works great as it will think it’s on the same network and not require a relay server.

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    [–] 1 point 2 months ago (1 child)

    What do you use it for? Nomachine worked nicer for my usecase.

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    • [–] 1 point 2 months ago

    I've seen that message only when I forget to add my relay info and key. Maybe it's not getting picked up? Check on settings > network > relay/ID see if the info there is right.

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    [+] -10 points 2 months ago (2 children)

    I'd say avoid Rustdesk due to its shady Chinese origins

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  • [–] 1 point 2 months ago (1 child)

    Proof for that allegation?

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