I had an Apple person refuse my request for an express replacement, I called back and got someone who wasn’t a snivelling jobsworth and got what I needed.
this post was submitted on 24 Nov 2023
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My return barely made it in time due to bad weather, I was getting stressed. It’s a good deal if there is no authorized store nearby. I’m glad I got Apple Care this time around even though it was within the one year warranty period.
If it’s a repairable problem eg.cracked screen or back glass,when you actually go in to an authorised store,can you ask for a replacement rather than they fix it ?(with ac+ coverage)