this post was submitted on 16 Feb 2024

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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)

submitted 2 years ago by stopthatgirl7@kbin.social to c/technology@lemmy.world

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Air Canada appears to have quietly killed its costly chatbot support.

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[–] jettrscga@lemmy.world 36 points 2 years ago (1 child)

I smell a new "AI insurance" industry! Get a nice new middle man in there to insure your company if your AI makes a mistake.

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[–] jacksilver@lemmy.world 21 points 2 years ago

That actually already exists and it's terrifyingly stupid.

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