Some of those that don't find it intimidating do find it tiring. I grew up using MSDOS and later Windows 3.1 when it came out. Most of what we did was in command line and having everything in a GUI is just a QOL upgrade you don't really want to come back from.
I've been using mint on my laptop for a few months now and it's great, but like you said there's still some things that require command line tinkering and I just don't have the energy for it.
It's the same reason I like console games, they just work. Don't get me wrong, the console modding scene is non-existent and any kind of customization is generally out of the question, but it just works, and it works the first time every time.