I can totally relate to this. Iβm pretty far into my own linux journey and if I didnt have so much stuff already done and wouldnt know as much, I probably would have a really bad time sometimes.
Itβs definitely not the majority (anymore, I guess) but there are some real elitist douchebags out there. The amount of times I got RTFMd is unholy.
By now, I do understand some of it as some users get really frustrated. This is hard to deal with sometimes as using polished windows has made them used to being pampered into helplessness. This does trigger me at times. I have to work hard to not RTFM them in that case.
TL;DR: imo, a lot of folks on both sides get frustrated because M$ and others make shiny, well oiled data collection machines and linux is neither the former nor the latter.