80
Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 3 years ago by to c/canada@lemmy.ca
139 comments fedilink hide all child comments
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

you are viewing a single comment's thread
view the rest of the comments
[–] 3 points 3 years ago

I was waiting to self checkout at a Walmart where there are 4 of around a dozen self-checkouts working. I asked about the ones that were not working and the employee told me that they can only open 4 units for every employee present. In order to have all 12 open they need 3 people there.

  • permalink
  • fedilink
  • source
  • parent